As a QA software Engineer, I have extensive experience in automated and manual testing of mobile applications, including SafeBoda's Android passenger app. My key responsibilities include:
- Daily automated software testing of the SafeBoda Android passenger app
- Creating comprehensive test cases for new and existing features in both Android and iOS mobile applications
- Performing manual tests based on checklists and test cases
- Documenting all features in the SafeBoda Android passenger app
- Conducting requirement verification and clarification
- Analyzing and documenting bugs in the Android/iOS application using Jira
- Communicating status on issues using Jira
- Testing the API using Postman to ensure all features are working properly
- Capturing/collecting riders' data and updating it in the system
- Verifying rider information with existing information in the system
- Setting up emails for riders to facilitate the creation of Google and SafeBoda accounts
- Training riders on how to use smartphones and operate the SafeBoda app
- Providing user support by troubleshooting device issues and helping riders with smartphone usage problems
- Performing hardware and software maintenance to ensure the smooth operation of the system.